SHOUTCAST SERVERS Privacy Policy

Radio Nest

Radio Nest Privacy Policy

Radio Nest (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our services. This Privacy Policy outlines how we collect, use, store, and protect your data when you use any services provided by Radio Nest, including our website, radio hosting, streaming servers, control panels, Alexa Skills, and related tools.

1. Information We Collect

a) Personal Information

  • Full name
  • Email address
  • Billing address
  • IP address
  • Payment method details (processed securely via third-party providers; we do not store card details)
  • Contact messages or support inquiries

b) Service Data

  • Account activity and login logs
  • Streaming usage (bandwidth, listeners, uptime)
  • Website and control panel usage data
  • Alexa Skill usage (non-personal logs for functionality and diagnostics)

c) Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Monitor traffic and site performance

You can manage cookies via your browser settings.

2. How We Use Your Information

We use collected data to:

  • Provide and maintain your services
  • Process payments and invoices
  • Respond to inquiries and provide customer support
  • Improve and customize your experience
  • Monitor for abuse, misuse, or violations of our terms
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share data only with:

  • Payment processors (e.g., PayPal, Stripe)
  • Domain registrars or third-party apps if needed for integrated services (with your consent)
  • Legal authorities if required to comply with applicable law, court orders, or regulatory requests

4. Data Storage and Security

  • All user data is stored securely on our servers or with trusted partners.
  • We implement industry-standard security measures including SSL encryption, access controls, and server firewalls.
  • While we take security seriously, no method of transmission or storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain types of data processing
  • Withdraw consent where applicable

To make a request, contact us at [insert email address].

6. Data Retention

We retain personal and usage data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Cancelled accounts may be retained for a short period for backup or auditing purposes unless deletion is requested.

7. Third-Party Services

Our website or services may contain links or integrations to third-party platforms such as:

  • Social media widgets
  • Payment gateways
  • Amazon Alexa

These platforms have their own privacy policies. We are not responsible for their content or data practices.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We do not send notifications about changes, so we strongly encourage you to review this page regularly to stay informed of any updates. Continued use of our services constitutes your acceptance of any changes made.

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